Saturday, November 21, 2009
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Frequently Asked Questions (F.A.Q)

http://rsna2008.rsna.org/service_kit/images/arrow.gifWhat are the exhibit hours for RSNA 2009?
http://rsna2008.rsna.org/service_kit/images/arrow.gifWhen is the final payment due?
http://rsna2008.rsna.org/service_kit/images/arrow.gifHow do I update my exhibitor listing?
http://rsna2008.rsna.org/service_kit/images/arrow.gifDo I need to submit a floor plan for approval?
http://rsna2008.rsna.org/service_kit/images/arrow.gifWho is the general contractor?
http://rsna2008.rsna.org/service_kit/images/arrow.gifCan I set up my own booth?
http://rsna2008.rsna.org/service_kit/images/arrow.gifWhat is an Exhibitor Appointed Contractor?
http://rsna2008.rsna.org/service_kit/images/arrow.gifCan we hang a sign or banner?
http://rsna2008.rsna.org/service_kit/images/arrow.gifHow do we order an Internet connection for our booth?
http://rsna2008.rsna.org/service_kit/images/arrow.gifWhat giveaway items are allowed during the meeting?
http://rsna2008.rsna.org/service_kit/images/arrow.gifCan we conduct a raffle or drawing at our booth?
http://rsna2008.rsna.org/service_kit/images/arrow.gifDo you make attendee lists available for purchase?
http://rsna2008.rsna.org/service_kit/images/arrow.gifWhen will we receive our badges?
http://rsna2008.rsna.org/service_kit/images/arrow.gifWhen can we set up our booth?


What are the exhibit hours for RSNA 2009?
The hours of the RSNA Technical Exhibition are:
Sunday, November 29 from 10:00 a.m. to 5:00 p.m.
Monday, November 30 from 10:00 a.m. to 5:00 p.m.
Tuesday, December 1 from 10:00 a.m. to 5:00 p.m.
Wednesday, December 2 from 10:00 a.m. to 5:00 p.m.
Thursday, December 3 from 10:00 a.m. to 2:00 p.m.

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When is the final payment due?
Final payment is due on August 7. Any balance not paid by August 7 will be subject to space reassignment and a loss of four priority points toward the RSNA 2010 Annual Meeting.

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How do I update my exhibitor listing?
On the RSNA Website, exhibitors have the ability to modify/review their company's online profile. In addition, each company will be able to customize their profile by adding color, company logo and/or highlighting up to 5 products. In July, an email will be sent to the exhibiting company's primary contact with their personalized User ID and password to use for editing/viewing your exhibitor profile. If you have misplaced your User ID and/or password, please contact RSNA at 630-571-7850 or exhibits@rsna.org for assistance.

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Do I need to submit a floor plan for approval?
All companies exhibiting with a freeform, peninsula or mobile booth is required to submit a floor plan for approval. Your floor plans will be reviewed for general conformities to Rule 9, Exhibit Design.

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Who is the general contractor?
The general contractor for RSNA 2009 is Freeman.

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Can I set up my own booth?
In a booth of 300 square feet or less, a full-time employee of the exhibiting company may conduct their own assembly and decorating work without the use of a power tool or ladder. This work rule does not mean you must do this work yourself. You may continue to have this work done by the official service contractor's workers or an Exhibitor Appointed Contractor (EAC).


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What is an Exhibitor Appointed Contractor (EAC)?
An EAC is any contractor other than official RSNA contractors for labor, supervision or any other service. Requests to use an Exhibitor Appointed Contractor must be submitted on or before October 10. No requests, addenda or substitutions received after that deadline will be approved. Only requests from exhibitors (not EACs) will be considered. Click here to register your EAC.


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Can we hang a sign or banner?
Hanging of signs, banners or exhibit components from the exhibit hall ceiling is prohibited. All Free-Form exhibits must submit a floor plan and signed Agreement Form before September 4th.

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How do we order an Internet connection for our booth?
All Internet service connections for RSNA 2009 are to be contracted through RSNA only. Please remember to take advantage of the RSNAnet Early-Bird Deadline of September 30, 2009. Click here to view RSNAnet Service Form.

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What giveaway items are allowed during the meeting?
Any item being distributed during RSNA is to be straightforward, professional and noncombative in nature. Small token gifts, which are not worn or displayed, and may be carried in the pocket of an attendee are acceptable. Such token gifts must meet AMA ethics guidelines and should not be of substantial value. It is the responsibility of the exhibitor to receive prior approval for any handout/novelty item that may be questionable in nature. Click here to view Giveaway Request Form.

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Can we conduct a raffle or drawing at our booth?

Yes. Drawings, raffles and lotteries may be conducted at RSNA 2009. The total monetary value of all prizes awarded by any single exhibitor may not exceed $1,000. Click here to view Raffle Notification Form.

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Do you make attendee lists available for purchase?
Yes. The RSNA 2009 Attendee Lists are available for purchase by confirmed RSNA 2009 Exhibitors. The cost is 8 cents per name with a minimum order of $75.00. Only mailing data is available for purchase. Please remember to include a sample-mailing piece when submitting your request form. Please allow 7-10 business days for processing approvals. Click here to view Registration List Request Form.


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When will we receive our exhibitor badges?
If requested by November 4, exhibitor badges and holders will be mailed in early November. The package is shipped via express mail to the official representative listed on the Exhibitor Application. The official representative is responsible for badge distribution to booth personnel.  Exhibitor badges requested after November 4 must be obtained onsite.  Click here for more information or to register your booth personnel.

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When can we set up our booth?
All exhibitors can begin the set-up of their booth on Friday, November 27 at 8:00 A.M. Exhibits must be substantially completed by 6:00 P.M. on Saturday, November 28 and show-ready by 9:00 am Sunday, November 29th. Companies with a free-form exhibit (20' x 20' or larger) will be scheduled a target move-in assignment between Monday, November 23 and Wednesday, November 25. These assignments will be released on or about September 14 via the RSNA annual meeting website.

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